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Partnership Agreement

Roaster Partnership Agreement

The terms and conditions that govern our partnership with coffee roasters and subscription services.

Last Updated: January 2, 2026

This Roaster Partnership Agreement ("Agreement") is entered into between IndianCoffeeBeans ("we", "us", or "our"), operated from Hyderabad, India, and the coffee roaster or business entity ("Roaster", "you", or "your") accessing our roaster partnership services.

By subscribing to any paid tier (Verified or Premium), submitting payment, or claiming your roaster profile, you agree to be bound by these terms.

1. Service Tiers and Features

1.1 Free Tier

Basic directory listing with roaster name, location, and website link

Visibility in search and browse functions

Community reviews displayed on profile

No payment required

No guaranteed placement or priority

1.2 Verified Tier (₹3,500/year - Founding Roaster Rate)

Regular price: ₹6,000/year after first 10 founding roasters

Includes all Free Tier features plus:

Verified badge displayed on profile

Ability to claim and edit roaster profile

Add roaster story, photos (up to 5), and detailed information

Product management dashboard to add/edit coffee listings

Basic traffic analytics (profile views, clicks to website, product page views)

Ability to respond to community reviews

Priority customer support via email

"Founding Roaster" badge (first 10 roasters only)

Featured mention in launch communications (first 10 roasters only)

Price Lock Guarantee: Founding roasters (first 10) lock in ₹3,500/year rate permanently, even when regular price increases to ₹6,000/year.

1.3 Premium Tier (₹15,000/year)

Limited availability

Includes all Verified Tier features plus:

Advanced analytics dashboard with detailed traffic breakdowns

Competitor benchmarking (anonymized comparative data)

Unlimited photos and video uploads

Custom profile sections and enhanced branding

Email capture widget to build mailing list from traffic

Quarterly profile optimization reviews and consultations

Priority WhatsApp support

Early access to new platform features

Data cleanup and product catalog management service (launching Q2 2026)

2. Subscription Terms

2.1 Billing and Payment

All subscriptions are billed annually in advance

Payment is processed via Instamojo (UPI, cards, net banking, wallets accepted)

Prices are shown in Indian Rupees (INR) and are final

We are currently not GST registered; prices do not include GST

Payment confirmation serves as acceptance of these terms

2.2 Automatic Renewal

Subscriptions automatically renew annually unless cancelled

Renewal occurs at the same rate you initially subscribed (price lock applies to founding roasters)

We will send email notification 30 days before renewal

You may cancel renewal at any time before renewal date

Cancellation takes effect at end of current subscription period

2.3 Cancellation and Refunds

You may cancel your subscription at any time through your dashboard or by contacting us

Cancellation prevents future charges but does not refund current subscription period

7-Day Money-Back Guarantee: Full refund available within 7 days of initial purchase if unsatisfied

After 7 days, no refunds for partial subscription periods

Upon cancellation, your profile reverts to Free Tier at end of paid period

Founding Roaster benefits are forfeited if subscription is cancelled and not renewed within 60 days

2.4 Price Changes

We reserve the right to change subscription prices with 60 days notice

Price changes apply to new subscribers and renewals (except founding roasters with price lock)

Existing subscribers will receive email notification of price changes before renewal

3. Profile Ownership and Verification

3.1 Profile Claiming Process

You may claim an existing roaster profile by providing proof of business ownership

Acceptable verification: email from business domain, business registration documents, or social media account verification

Verification typically completed within 24-48 hours

We reserve the right to request additional documentation if ownership is disputed

3.2 Profile Content Rights

You retain ownership of all content you upload (photos, descriptions, product information)

By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to display this content on our platform

You confirm that you have rights to all uploaded content and that it does not infringe on third-party rights

We may use roaster names, logos, and basic information in marketing materials and promotional content

3.3 Content Guidelines

All profile content must:

Be accurate and not misleading

Comply with Indian food safety and advertising regulations

Not contain offensive, defamatory, or inappropriate material

Not make unsubstantiated health claims about coffee products

Include only coffee products you actually produce or sell

We reserve the right to remove content that violates these guidelines.

4. Platform Usage and Restrictions

4.1 Permitted Use

You may use the roaster dashboard to:

Update your roaster profile information

Add, edit, and remove coffee product listings

Respond to customer reviews (politely and professionally)

View analytics and performance metrics

Download reports (Premium tier only)

4.2 Prohibited Activities

You may not:

Create multiple accounts to circumvent tier limitations

Upload content belonging to other roasters or brands

Manipulate reviews or ratings (fake reviews, incentivized positive reviews)

Scrape data from other roaster profiles

Use automated tools to manipulate analytics or engagement

Resell or share your account access with others

Use the platform primarily for competitor research without maintaining active roaster profile

4.3 Review Response Guidelines

When responding to reviews:

Remain professional and courteous, even with negative reviews

Do not offer incentives for review modification or deletion

Do not include personal information about reviewers

Do not make false claims about products or competitors

Focus on addressing concerns and providing helpful information

Violations may result in loss of review response privileges or account suspension.

5. Traffic and Performance

5.1 No Traffic Guarantees

We do not guarantee specific traffic volumes, conversion rates, or sales

Platform traffic depends on SEO, marketing efforts, and user engagement

Your profile visibility depends on multiple factors including relevance, ratings, and content quality

Premium placement does not guarantee increased sales

5.2 Analytics Accuracy

Analytics are provided for informational purposes

We strive for accuracy but cannot guarantee 100% precision

Data may be delayed by up to 24-48 hours

We are not liable for business decisions made based on analytics data

5.3 Platform Changes

We may modify platform features, layout, or algorithms at any time

Changes are made to improve user experience and platform performance

We will notify roasters of major changes affecting paid features

No compensation for temporary unavailability during updates

6. Commission Structure

6.1 Zero Commission Model

We do NOT take commission on sales made through our platform

All traffic is directed to your website

You handle all transactions, fulfillment, and customer service independently

We are not a party to any transaction between you and customers

6.2 Affiliate Links (Optional)

We may include affiliate tracking in links to your website (if you have affiliate program)

Affiliate commissions are negotiated separately and are optional

You decide whether to participate in any affiliate arrangements

Affiliate participation does not affect your subscription price or profile visibility

7. Data and Privacy

7.1 Your Data

You retain ownership of all business data and content you upload

We collect analytics data about profile performance for your benefit

We may use aggregated, anonymized data for platform improvements and industry insights

See our Privacy Policy for details on data handling

7.2 Customer Data

Email capture widget (Premium tier) allows you to build mailing list

You are solely responsible for compliance with email marketing regulations

You must obtain proper consent before sending marketing emails

We are not responsible for your email marketing practices

7.3 Export and Portability

You may export your product data and analytics at any time

Export formats: CSV, JSON (depending on data type)

Account closure includes option to download all your data

We retain anonymized analytics data after account closure

8. Intellectual Property

8.1 Your Trademarks

You grant us limited license to display your business name, logo, and trademarks on our platform

This license is non-exclusive and terminates when your account is closed

We will not use your trademarks in ways that suggest endorsement beyond directory listing

8.2 Platform IP

IndianCoffeeBeans name, logo, and platform design are our intellectual property

You may reference your listing on our platform in marketing materials

You may not imply exclusive partnership or endorsement without written permission

"Verified" and "Founding Roaster" badges are our trademarks and may not be used outside our platform

9. Disclaimer and Limitation of Liability

9.1 Platform Disclaimer

IndianCoffeeBeans is provided "as is" without warranties of any kind. We do not warrant that:

The platform will be uninterrupted or error-free

Traffic or exposure will increase sales

Analytics will be completely accurate

Reviews will always be fair or accurate

9.2 Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any claims arising from this agreement shall not exceed the amount you paid for your subscription in the 12 months prior to the claim.

We are not liable for:

Lost profits, revenue, or business opportunities

Indirect, consequential, or punitive damages

User reviews or customer complaints

Third-party actions or content

Data loss or security breaches beyond our control

9.3 Indemnification

You agree to indemnify and hold harmless IndianCoffeeBeans from any claims, damages, or expenses arising from:

Your content or product listings

Your interactions with customers

Your violation of laws or regulations

Your violation of third-party rights (trademarks, copyrights, etc.)

10. Term and Termination

10.1 Term

This agreement begins when you subscribe and continues until terminated by either party.

10.2 Termination by You

You may cancel your subscription at any time

Cancellation takes effect at end of current billing period

Profile reverts to Free Tier after paid period expires

You may delete your profile entirely by contacting us

10.3 Termination by Us

We may suspend or terminate your account immediately if you:

Violate these terms

Engage in fraudulent activity

Upload illegal or infringing content

Manipulate reviews or analytics

Fail to pay subscription fees

Upon termination for cause, no refund will be provided for remaining subscription period.

10.4 Effect of Termination

Upon termination:

Your access to paid features ends immediately

Your profile may revert to Free Tier or be removed entirely

You lose access to analytics and dashboard

You may export your data within 30 days of termination

Founding Roaster benefits are permanently forfeited

11. Changes to Agreement

11.1 Modifications

We may update these terms at any time by posting revised version on our website with new "Last Updated" date.

11.2 Notice of Changes

Material changes will be emailed to all roaster partners

Changes take effect 30 days after notification

Continued use after changes constitutes acceptance

If you don't agree to changes, you may cancel subscription

12. Dispute Resolution

12.1 Informal Resolution

Before pursuing formal legal action, you agree to contact us at support@indiancoffeebeans.com to attempt informal resolution. Most disputes can be resolved efficiently through direct communication.

12.2 Governing Law

This agreement is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana, India.

12.3 Limitation Period

Any claims arising from this agreement must be filed within one (1) year of the claim arising, or be permanently barred.

12.4 No Class Actions

You waive any right to class action proceedings. Disputes must be resolved individually.

13. General Provisions

13.1 Entire Agreement

This agreement, together with our general Terms of Service and Privacy Policy, constitutes the entire agreement between you and IndianCoffeeBeans.

13.2 Severability

If any provision is found invalid or unenforceable, remaining provisions continue in full effect.

13.3 No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

13.4 Assignment

You may not assign this agreement without our written consent. We may assign this agreement to any successor entity.

13.5 Force Majeure

We are not liable for failures or delays caused by circumstances beyond our reasonable control (natural disasters, government actions, internet outages, etc.).

14. Contact Information

For roaster partnership questions or support:

IndianCoffeeBeans

Hyderabad, Telangana, India

Email: contact@indiancoffeebeans.com

Support: support@indiancoffeebeans.com

For verification and account issues:
Include your business name, website, and registered email address.

For billing and payment questions:
Include your subscription tier and payment reference number.

15. Founding Roaster Program (Limited Time)

15.1 Program Details

Limited to first 10 roasters who subscribe to Verified tier

Founding rate: ₹3,500/year (regular ₹6,000/year)

Price locked permanently as long as subscription remains active

Special "Founding Roaster" badge on profile

Featured in launch announcements and marketing materials

Priority consideration for beta features and feedback

15.2 Eligibility Requirements

Must subscribe to Verified tier before program closes

Must maintain active, continuous subscription (grace period: 60 days)

Forfeited if subscription cancelled and not renewed within 60 days

Forfeited if account terminated for cause

15.3 Program Closure

Program closes when 10 roasters subscribe OR on March 1, 2026, whichever comes first

No exceptions after program closure

New subscribers pay regular ₹6,000/year rate

Acceptance

By clicking "I Agree", subscribing to a paid tier, or submitting payment, you acknowledge that you have read, understood, and agree to be bound by this Roaster Partnership Agreement.

You confirm that you have the authority to enter into this agreement on behalf of your business entity.

For founding roasters: By subscribing at the founding roaster rate, you acknowledge the special terms and conditions of the Founding Roaster Program outlined in Section 15.

"Building transparency and trust in the Indian specialty coffee ecosystem."

Version History: v1.0 (January 2, 2026) - Initial roaster partnership agreement

Questions about our partnership terms?

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